Replies posted by Ripped off

2 Replies

N
nengliangFirst activity
asked in Accounts & Services

Charge me twice for the same bill

They are double charging a lot of people, I have the records that I paid with auto enrollment. They took the money and contacted my Credit card CO. They verified with statement that I paid. And then in three months time, T mobile will threaten to cut me off unless I pay more money. I just paid another $121.00 even though I paid my nothing bill. Before they wanted  the same. I can do nothing. I tried to set up a appoint with customer service at one of the locations and they refuse to call back.This is extortion. I have alerted my Credit Card company of Fraud. What they are doing is totally illegal. I am documenting every thing. Beware they will do this to me and have done it to many others.I have spent hours trying to just get them to look at my receipts and they REFUSE. They tell me they do not care, pay them the extra money are they will get a judgement and suspend my service. One I give them the extorted money, They refuse to give a receipt or acknowledge that I paid. Yes my bank has

14
E
2 months ago
N
nengliangFirst activity
asked in Accounts & Services

Charge me twice for the same bill

Buyer BEWARE T-Mobil is still doing this. They take a automactic payment. And then three months later call and threaten to cut off service if you do not pay another three months. Total scam. And they do nothing to help you. They will refuse to even look at my account that shows I have paid each month or my credit card statement that show I paid. They now owe me about $500.00, I asked to set up a appointment with a MGR at a local store, they told me to do it. I tried but they refuse to even return a call back. Later I am going to all the Tmobile stores and Post their names of the one’s that refuse to help. I am also making logs of my calls and communicating with my Credit card company who says it is fraud. They are ripping a whole lot of people off. BEWARE!

14
E
2 months ago
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