Aware this is from a while ago, but hopefully I can shed some clarity on what is happening and maybe help someone else in a similar situation based on an almost identical promo deal I did, and I had the same confused response to my bill at first.Had you not traded in anything, the Iphone 12 would have been $830.00 or $34.58 over 24 months. You trade in an Iphone 11 and will receive $830 credit, but let me explain how that happensYour account bill is first set-up as if you did not trade anything in (since the credits show as a negative subtraction). So after the trade, your monthly bill will show as the full purchase price financed over 24 mo, which is $34.58 You receive a one time credit of $205, which pays for your TOTAL phone bill for a couple of months. You are still owed $625 in credit ($830 - $205). The $625 in credit still owed is divided by 24 months, equalling $26.04 monthly credit. This $26.04 is subtracted each month from your bill in the form of a credit, which leaves a
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