If you are ordering the NEW iPhone 14 and are seeking any promotion for trade-in offers, please make sure the person who helps you includes the “Trade-In” when ordering the new phone because if they don’t you will not be able to get the promotion. In order to fix it, you have to return the phone they sent you, place a new order with trade-in and then wait for that phone to come in and activate before the promotion gets added to your account.
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