Yep, I purchased 2 iphone 13s at the promotional rate of $699 (buy one get one free) on 9/8/2022. I was told the phones would arrive within a couple days. Then i was informed one of the phones was on backorder but that I could go to a store and get one. Well, in doing that,"the system" cancelled the promotional rate and I received a bill for both phones @ $799.00 each. When i called T-mobile to get this corrected the agent told me there was nothing that could be done. I complained via the BBB website and received a call from T-Mobile headquarters the next day.. The agent apologized and said she was correcting my bill. Now, I’m being charged $799.00 instead of $699. Imagine how much miney t-movile makes from these types of business practices.
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