Since the merger, horrible customer service. This is Sprint style customer service now. I’ve been a customer for over 8 years. If I didn’t travel a lot internationally, I’d gladly switch to a competitor. No more equipment purchasing thru T-Mobile. Instead buy directly from Apple. Sad what has happened to this company. Customer service is offshored to the Philipines which is a waste of time. Takes one three to four times the amount of time to accomplish something that could be accomplished 5 minutes with a rep stateside.
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.