I’m having the exact same problem. The TMobile Gateway won’t connect to my printer. I have an Epson wireless printer and have never had a connection problem with it. I recently connected it to a new 5g Netgear router without a problem. This was before I decided to try TMibile’s 14 day trial. The printer isn’t the problem. Time is ticking and support has not been helpful at all. The last support person had me on hold while he watched a video on what to do. The hold music was kabuki dancer music. im going to go to a T-Mobile store to see if they can help. So far, I have my doubts. Has anyone who has had this issue had a resolution? Finally after multiple attempts to connect my Canon TR4520, this fixed it! Thank you!!!!!!
I am having the same issue and cannot get it to work using any of the solutions above. I have a Canon TR4520 and just got the T-Mobile gateway tower. I can see my Wi-Fi network; however, it doesn’t let me enter a password. T-Mobile connects me to Canon, and Canon wants $20 just to speak with me. Has anyone found a solution?
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