ive been with this company for close to 7 yrs and the past 2 yrs its been worse then Verizon. always an issue with getting the store to do whats right then on the phone for hrs and being assured its been resolved then calling back next billing cycle for the past and present issues they say where fixed. im not sure why I get all the tough issues with upgrades.
they are why the lines are all having issues and wasn't done by the sales person in the store. Last †time took hrs to finally get a tech to get on the line an he need to take a break from all they had done prior to his getting involved. so best if you have this issue ask directly for tech support. I don't think the sales reps have been informed on how to properly do the eSims and would be a great idea if the company would spend the money we pay to get the staff up to date
yea really cause for some reason they can't ever get the esims done on my lines. fore weeks I have no service the first time know again upgrading all lines are not working
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