Thank you HeavenM, I’m going to try it with your way.
Following your instructions, I changed the Transmission Mode of the 2.4GHz network from Auto (ax/g) to n/g and saved the changes (see attached screenshot). However, I am still unble to see a separate Wi-Fi connection on my mobile phone or computer. It still appears as a 2.4G/5G connection (see attached). What could be the issue and how can I solve it? Even though you lowered the transmission mode of the 2.4GHz band, it is still sharing the same WiFi broadcast name as the 5GHz band. Two separate options: Rename the SSID1 name, so it doesn’t share the same broadcast name as the 5GHz band, or ... Select SSID2, enable it, and name it differently from the 5GHz band. This will create an additional accessible 2.4GHz band. You may have to lower the transmission and/or encryption protocols for SSID2. Dear Tomwil, Is there a simple way to temporarily disable the 5GHz signal without modifying the name of the Wi-Fi network for 2.4GHz, and only keep the 2.4GHz signal? This
This work! Thank you very very much!!!! Have a nice day.
Tonwli, Thank you very much for your patient guidance. Following your instructions, I changed the Transmission Mode of the 2.4GHz network from Auto (ax/g) to n/g and saved the changes (see attached screenshot). However, I am still unble to see a separate Wi-Fi connection on my mobile phone or computer. It still appears as a 2.4G/5G connection (see attached). What could be the issue and how can I solve it?
My T-Mobile Gateway model is 5G21-12W-A. After enterring into the getaway via 192.168.12.1, the screen show as the attached screenshot. There is no Separate Network option. How can I do in this case?
Tomwil, Thank you so much for your response! However, I would appreciate it if you could provide more detailed instructions on how to split the 2.4GHz and 5GHz bands. Specifically, can you explain how to access the page you mentioned in your previous message? A step-by-step guide would be greatly appreciated. Thank you again!
make sure on the router side that the 2.4 shows up and isnt hidden. could be your issue. out of curiosity though..why does it matter which you are on? opposite side of the house or different floor and not pulling in the 5Ghz that well? As mentioned above, I'm not using a regular router or modem, but rather, I'm using T-Mobile Gateway. Unlike most dual-band routers that come with separate signals for 2.4 GHz and 5 GHz, although the T-Mobile Gateway supports both 2.4 G and 5 G bands, but it always connects to the Wi-Fi automatically without providing an option to select a specific band when I connect my mobile phone or computer to it. I don’t know whether you've used or are currently using the T-Mobile Gateway. If you have and like to share your experience on how to connect a mobile phone to the 2.4 GHz Wi-Fi network, it will be appreciated!
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