Replies posted by saduncan084

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SaralitFirst activity
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Assurant return damaged device package Empty!!

So I unfortunately have experienced the very same issue and as later discovered after having to leave T-Mobile and pay a $500 device return fee or whatever that if you track the number from the postal service it shows that package weight as it was scanned through USPS that the device was inside the package at the time it was tender to The postal service giving you evidence to provide to Assurant that they're full of nonsense. I wish I would have known this at the time it was actually a t-force customer service agent that enlightened me to obtain the package weight on the receipt which I no longer had for this but then later discovering that the postal service also weighs the object as a proceeds through their system and is provided on the tracking page for evidence during this type of circumstance

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