My wife and I are the only ones on the account. Yes, I am the PAH. Just today my password was changed. If I didn’t get the test message I would not have known. T Mobile initiated an incident report.
Thanks for the replies. I’ve talked to a CSR 3 0r 4 times. They have checked my account, set up a PIN only I’m supposed to know but every 3 days or so my password is upated. It’s odd that I have to verify my identity, verify PIN, verify Verification Code, then authenticate to continue to T Mobile website all using my cell phone. Three days from now I’ll get a text message thanking me for the password change. T Mobile security isn’t too secure.
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