I have also been having issues with T-Mobile since the start of 2022 and got worse in 2023! I feel that is due to T-Mobile and Sprint converging and taking over Sprint's terrible coverage. I had Sprint before and their cellular service is aweful! I now have no internet connection/ and offline when I actually have full bars for WiFi and Cellular! And I wonder if it is also because my phone is also not going to be able to stay optimized enough to run the apps, hardware and software. I wonder if getting the S22 or S23 would remedy the issue or if it actually is a network issue. T-Mobile was absolutely fine in 2021! I have a Galaxy 22….service is just as bad,,,,,T Mob sucks.
Call customers service and have THE most frustrating experience….whether from another country or USA thay are, for the most part, pathetic people. In a way I feel sorry for them as the company they work for sucks. I thought Sprint was bad but the T mob sucks so bad I plan to change carriers. Lousy reception, dropped calls, calls won’t go through, etc. and their customer service rank for me is 0. Good-bye T Mob…….
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