This is 100% TRUE and sound advice. I now know from experience NEVER FILE A DAMAGED PHONE CLAIM. ALWAYS FILE A LOST OR STOLEN PHONE CLAIM. IF YOU FILE DAMAGED YOU'LL BE SCREWED AND CHARGED FOR DAMAGED PHONE BECAUSE T-MOBILE AND ASSURANT WILL CLAIM THEY NEVER RECEIVED IT. YOU HAVE BEEN WARNED.
T-Mobile is the SCAM. They don't really offer insurance they offer a fricken NIGHTMARE if you actually use the insurance you pay for!! SHAME ON T-MOBILE
Looks like T-Mobile is the scam!! I filed a claim in May sent the damaged phone back now being charged for the damaged phone that Assurant says they never received. Same as all of the above. T-Mobile needs to get it's crap together and make sure their insurance is reliable and not a scam. SHAME ON T-MOBILE
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