Been with Tmobile for 6 years. Haven’t had any problems with throughout the 6 years. Been generally pleased with the service. Paying for 4 lines and phones between 180 to 200 per month (USD). I switched to another vendor on the 8th when my billing cycle closed on the 10th. I was on call and didn’t want any significant interruptions with the job so I changed my account to 1 line and switch the other 3 on that day. Paid off the phones, etc. Changed my last line with Tmobile 4 days later so 2 days into the next billing cycle. Tmobile charge me 25 for altering my account on the 2nd to last billing cycle. For the last billing cycle they charged me the entire 4 line charge for 2 days on 1 line. They said we didn’t have any record of me requesting to change my account from 4 to 1 (even though they charged 25 for changing the account) ??? and they don’t prorate. Even though I used 2 days of 1 line they charged me 4 lines for the entire month. And I couldn’t even see my bills bec
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