@dlopez24 I checked my order history on Amazon, its this one….https://a.co/d/449E5Bw
@dlopez24 I took a gamble and ordered an aftermarket base from amazon and now the watch charges fine. The cost was about $12.
Same issue. Trying to figure out if it’s the charging base or watch or usb connector. I’ve cleaned around the 4 watch connection metalic pads with a toothpick. I’ve also noticed that on the charging base the pin on the bottom (of 4) is higher than the rest. Not sure if that’s causing the other pins not to make good contact. Anyone else have this higher bottom pin? It’s worked fine for 1 year and in the last few weeks the charging is unreliable. T-Mobile is not dealing with it since it’s out of warranty. A lot of money for a watch lasting only 12 months.
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