SynchUp Watch not charging

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My child’s watch charges perfectly fine some nights, other nights it dies while on the charger all night. Wake up and battery is at 5% or something ridiculous. Super annoying. Defeats the whole purpose of having it when it is unusable. If you reset the watch while leaving it on the charging cradle it will begin to charge just fine after the reset. Just a quirk that really stinks when you don’t catch it. Anybody else experience this intermittent charging issue. It seems to be pretty regular lately.

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