That's great news. I'm glad you received your money back. So far no luck for me. I'll finlay be leaving T-Mobile because of this. Can't be apart of a company that don't care about there customers being robbed. I'll just keep passing on the word about Assurant and there fraud.
I went to usps and they told me that there's nothing they can do. My brother also just got robbed from Assurant. They told him the same thing when he turned his defective phone. I talked to T-mobile so many times about what's going on. They don't care that I'm being robbed by there own Insurance. I been a loyal customer for years. There's so many complains right now about them receiving the package but no phone. I wonder how long is T-mobile going to keep this up until they realize that Assurant is scamming there loyal customers.
This just happened to me. I noticed this has been happening a lot. Have you received your money back? I'm thinking about getting a lawyer.
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