I have been patiently waiting for my new phone but have not received it. I ordered it on December 12,2023 and was supposed to be delivered on Thursday December 14,2023 but I haven’t received it. I haven’t got no update since it arrived in my city. I also requested to pick it up in the nearest ups location on the 21 of December, 2023 and nothing has changed at all. What can I do to get my phone?
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