Ordered an S23+ online as a new line (porting a number from another carrier) only to learn later that the shipping date was being delayed. Since I won’t be home to take the delivery (now a signature is required), I called TMobile CS and was advised to go into a store to pick up the same model after paying only the taxes (like the online order). Spoke to a man by the name of “Kevin” who told me he had the phone and asked me to come down. Once in the store, he tried relentlessly to convince me to get another phone (Google Pixel 8) for “free” with no monthly fee. Upon refusing to take the deal several times claiming I had no need, he said it would help him, too. If that was the case, I asked if he has the G Pixel, he said he would check and went into the back of the store. He came back stating he didn’t have the phone but it would be shipped to me. Are you kidding me? That completely beats the purpose of me going into the store as the reason I went into was because I wouldn’t be hom
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