And thanks for the suggestion!
The girl I spoke with said that my son must have been an authorized signer on the account, which she later recanted when she realized I was the only one. She could not tell me how it happened. I authorized the release of the line only, signed nothing, and was shocked to see that I will still paying for the phone that had been traded months later. They are unwilling to help me, could not offer an explanation but did admit that the phone should have been paid.
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