The only devices that will show up correctly in your account, are devices purchased directly from T-Mobile. The device it shows has no impact in how your device connects and performs on the T-Mobile network. That’s not a great excuse for why it can’t do a basic check of the imei to detect the model phone and reflect it correctly on the account. I already stated that the phones work fine, so not looking for a “your phone should work fine” answer. If they’re not showing the correct model just because it’s not a phone you purchase form them, and this is punishment for that, then that’s not great either. I want to believe that this is a real bug, and they’re working on it, and not that they don’t care because I didn’t buy the phone from them. It’s not a big thing for some, but it sure would be nice to see my phone show correctly on my account.
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