They have scammed me on this as well, was told $800 for my Pixel 7 Pro towards a Pixel Fold in the October 2023 promotion for my rate plan tier. They only applied a couple hundred.Going in to a store to speak to the manager, pay off the phone, and port out.I used to be lead at a store back when it was Powertel, and rode the transition from VoiceStream to TMobile. Hell of a thing to do to any customer. Last time T-Mobile gets my company's, family's, or my money.
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