Do a hard reset with a paperclip. Press in and watch the front. Keep it pushed in as it counts down tell you to release and it will reset to factory settings.
I have had T Mobile Home Internet since it's beginning. My original Gateway was overheating and dropping out. They sent me a new one and it has worked well for the past 3 years or so.Then out of the clear blue the Gateway started doing the same thing dropping out then wait awhile and got would reconnet. No one could figure it out, so I stuck it in my freezer for 20 minutes then restarted it. All was well for a few hours then wammo dropped again.I finally added 2 computer fans to the gateway and it has been working flawless since then.
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