I have been with T-Mobile since I was a teen in high school. I’m a 33 year old adult now. Transferred my account over from my mom’s account when I was able to afford my own bill. Eventually added my girlfriend. Later my son. I did a free promotion for a cellular watch for my son. The watch never really worked properly after a month or 2. It would hold a charge long and didn’t want to charge. We made due until it wouldn’t charge at all. I called T-Mobile to see if I could replace it but do to use not having insurance on a free watch it was nothing they could do. So I canceled the watches cellular line because we didn’t have a device for that line. I was then told I had to pay in full for the free watch. And the full amount due was higher then the watch was currently being sold by T-Mobile. The same free watch that I already had been paying on in now needed to be paid in full. More than the value. T-Mobile says it’s nothing they can do. So I paid it in full and another phone I was still
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