Exactly the same thing happens to me - I have four lines and nicknames can't be successfully updated for any of them - whenever I enter [firstname] [lastname] it later appears as [lastname] [lastname] or [lastname] [null] on each line - very annoying and kind of useless if you have a family that, oh I don't know, has a common last name!When I try to use the digits page and enter [firstname] [lastname] I then end up with [firstname lastname] [lastname] on all the profiles - so it would look like this - enter the name "John Smith" and I either get "Smith Smith" or "Smith [null]" everwhere a nickname is displayed and if I enter it from the digits page as "John Smith" it shows up on the website, the app, and everywhere else as "John Smith Smith" - plus everywhere a first name is used online the last name is shown instead so messages like "Welcome, Smith" shows up everywhere!You think that the technology folks at T-Mobile could kind of fix this a lot easier than running a nationwide commun
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