hi chris,were you and doug able to identify the specific issue?since upgrading from a samsung note4 to a google pixel2, i've had the exact same issue. i've chatted with both google support and t-mobile support to no resolution. each party has laid blame on the other, leaving me in the gutter--overall, a frustrating experience.thus far i've confirmed with both google and t-mobile supportmy tethering speeds are significantly underperformingthus far i've gone through;google recommendation: phone wipe and os reinstallationtest if device software is the issuedid not resolve the issuet-mobile recommendation: new sim cardtest if issue is related to old sim carddid not resolve the issuet-mobile recommendation: temporary upgrade of plantest if speeds are still slow and if so, then the device is the issueresolved the issuei have the t-mobile one plan and am located in the main los angeles metro area, so coverage has otherwise been no issue.
hey chris, thanks so much for responding to my query.my current plan is the T-Mobile One and the upgrade the rep and i performed (i believe) was to the One Plus. as mentioned, they wanted to test whether i would still get a throttled speed, which would indicate that the device itself was the root of the issue. during the time i had the upgrade in-place, the speed improved but after the upgrade was removed the speed returned to its original slow slow rate.i found the screenshots i took at the time and the captured speeds were;(down/up)0.5mbps/0.5mbps - T-Mobile One54.9mbps/24.7mbps - T-Mobile One Plus
hey chris, that's really interesting!my data usage has been as follows:APR: not reported yetMAR 2.5gbFEB 5.4gbJAN 6.4gbDEC 10.1gbNOV 7.9gbOCT 8.5gb
nope, i am on the One plan and i'm still experiencing really slow speeds.
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