I thought I was only one having this problem. Apparently not. I have a LG G8 thinQ. My dad's phone is having the same issue. I hope this gets fixed ASAP. It's annoying as heck!
We appreciate your strong effort to message us in regards on your LG device. We know it's very important to have a good working device specially to get in touched with our love ones and work purposes as well. We see here that There's on going enhancement on the LG device based on the manufacturer. Yet we assure you that the technician of the manufacturer is currently fixing it now. The benefit of this enhancement is to provide a best and easy use of the device.that's the response I got from T-mobile customer support and they are giving $10 as compensation for this issue with LG Devices.
Hello, I talked with LG Support chat and they are aware of the issue and are hoping to push a fix out in the next 24 hours. I asked them specifically if they will do this fix for older phones like the LG v20, and they said “yes”. The “fix” will be pushed to your phone and found in the same spot as your regular LG Phone updates were located. Where is that exactly like Google play?
Funny enough I just bought this LG G8 ThinQ like 5 months ago. Now trying to get me to buy a new phone. The error is still popping up. Like hello T-Mobile why sell me this when you want me to buy xyz phone. Just very annoyed atm.
From your home screen, please go into Settings. Under the Networks tab, and select Mobile Networks. In this menu go to Access Point Names. Hit 3 dots. Hit Restore Default Settings. You may see the option for Disable 2G and 3g. This setting will disable 2G and 3g service on the device. LTE enables and IMS may correct. 💯 Leave feedback if I helped you. :) Happy to help. 😊 Doesn't have that option I have Lte/3g/2g. Mine is automatically set that way. Can't change it. Mine was set up at the store. I'm not going buy a new phone when I already bought $800 LG G8 ThinQ. Nothing is wrong with it. Can't keep buying phones when the one I have works. If we all need new phones Tmobile should compensate us to get 5G phones.
You don't have the option of restore 4g LTE under 3 dots under restore default settings? This fixes the ims popup. No. Mine is automatically set this way. Only gives me 3 other options. So go figure.
If customers are experiencing the error pop -up for IMS, follow the below instructions to resolve. 1. Open "Settings" (pull-down menu) select "Airplane Mode" 2. Once Airplane Mode is enabled, open "Settings" Open Apps 3. Select App info 4. Click 3 green dots in upper right corner of screen Select show System 5. Select com.lge...ims.rcsprovider (you may also use the search icon on top of the screen search "lge..ims) 6. Open storage 7. Select "Clear Data" Clear Cache" 8. Go back to storage click Force Stop You mayhave to do this a few times to resolve the issue This finally worked. No pop-ups and phone is fine.
My phone did this on it's own. LG did fix the issue.I have LG G8 ThinQ. I guess it would be safe to reboot the phone now? I'm still scared that pop up will come back.
My V20 is still messed up. :( This works trust me.If customers are experiencing the error pop -up for IMS, follow the below instructions to resolve.1. Open "Settings" (pull-down menu) select "Airplane Mode"2. Once Airplane Mode is enabled, open "Settings" Open Apps3. Select App info4. Click 3 green dots in upper right corner of screen Select show System5. Select com.lge...ims.rcsprovider (you may also use the search icon on top of the screen search "lge..ims)6. Open storage7. Select "Clear Data" Clear Cache"8. Go back to storage click Force Stop You may have to do this a few times to resolve the issue.
Day 5 of hit or miss calls and texts. This is ridiculous. New phones should be provided. God forbid there is an emergency! Do the solution above it works.
Is it safe to restart the phone after lg fix is in the phone? I'm a little scared to do it. Does anyone know?
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