My family and I have been loyal T-Mobile customers and also had a grandfather plan. We have been with them for over 20 years. This was honored as such until the last year or so. Customer service sucks. We had 4 lines for $100. Then they decided to paperless bill us simultaneously to the sprint plan we agreed upon. I have spent hours trying to figure out what in the hell is going on and I’m seriously considering getting rid of them forever.
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