Replies posted by dettlej

1 Reply

D
Dangordon2285First activity
asked in Android

any one else not receiving texts randomly

I have had this issue for years but it seems to of gotten much worse recently.   I have several people who were texting just fine and all the sudden, I stop receiving texts.  This is with several people across android/ios.  Support always wants me to reset network settings and basic info.  Last tech tried to walk me through resetting the messaging app and delete all data without warning me it would wipe out all messages.   Not great service.   I just checked the usage page and these messages do not show on the tmobile network, so this is 100% a network issue and not a phone issue.   Beyond angry with tmobile in general and the cookie cutter canned responses they give us.   Then, once escalated I never hear back until I have to call in again and start the whole song and dance over again.  

19
A
15 days ago
25,787
Topics
103,700
Replies
1,293,618
Members

New badge winners

  • Curious George
    Jewels1270has earned the badge Curious George
  • Curious George
    Stfyounghas earned the badge Curious George
  • Curious George
    proactivhas earned the badge Curious George
  • Curious George
    JJ2020has earned the badge Curious George
  • Curious George
    berto0522has earned the badge Curious George
Show all badges
Terms & Conditions