over an hour on the phone with a "specialist" and they still can't get MY name to show up with my number....
I'm on a family plan. I called in to change my caller id to my name about 6 months ago and instead of changing it to my name it blocked caller id so people I called would get "no caller id." Not great but that was okay, now it has reverted to the account holder's name for all lines on the family plan. I called and spoke to a very nice Indian woman who said that she took care of it but apparently nothing was done. When I call someone they still get the account holder's name. (all lines) This is so bewildering to me since it seems like it would be a common problem with a family plan.
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