I have been a T-Mobile Home Internet customer for about a month now. At first the speeds were great, but after a week they started slowing down and becoming very inconsistent. Now today I had to get on zoom for a meeting and I could tell something was not right. I checked my speed ad it was .5 to 2 downloads and had trouble even reading the upload speed. I kept getting disconnected from zoom and finally just gave up. Then came the surprise. I called T-Mobile to see what was going on and after confirming that my speeds were very slow, the agent said that when he entered my address, that it said Home Internet was not available at my place, even though it was available a month ago when I signed up? I live about 2 miles from the tower, and according to the map I am in the 5g area. I was just about to cancel my slow Centurylink service, but now I'm not sure what to do. The agent put in a ticket and said he would get back to me Saturday. So I guess I’ll just wait and see what happens.
There is a need for me to use the DNS to 8.8.8.8 from google. How can I set that for my T-Mobile Hotspot (home router)
I have an older Windows 10 Home laptop that I have been using on my TMobile 5G Gateway for almost a year now. About 2 weeks ago I started having windows blue screen crashes, so i went through many phases of windows troubleshooting including a complete reinstall of windows. Everything is great until I try to connect to the gateway--then I get the same crash that started all of this. I can connect to my Mobile Hotspot on my Verizon phone and on my husband's Verizon phone, but crash when trying to connect to the TMobile. All of my other Devices ( Windows 10 Desktop, Windows 11 Desktop, peinter,and other home devices) are fine. Any help would be appreciated.
I am a Riverbrick of Korean working as an expatriate in the United States.The moving house is contracted and is Acworth, GA 30101.We are scheduled to move on February 16th.My current visa is E2, and I do not have an SSN number yet. (To be applied)Is it possible to install home internet? If possible, I would like to install it on February 16th.(I will enter the United States on the evening of February 15th)
I have the Arcadyan internet gateway. Using the T-mobile Internet app (iOs), in the “advanced cellular metrics” section, I see tabs for both LTE and 5G. Both tabs have SINR, BAND, etc info. Does this mean the gateway is connected to both 5G and LTE? Or does the box choose the ‘best signal’ between LTE and 5G?The LTE tab shows the cell tower ID (CGI), but the 5G tab does not show a cell tower id. Does this mean that both LTE and 5G are coming from the tower listed on the LTE tab?thx! still learning….
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