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S
seavuRookie
asked in Accounts & Services

eSIM international roaming can't get any network signal while physical SIM does.

Hi,I have Magenta MAX plan.iPhone 12 Pro and 14 Pro MAX phones with eSIM lines do not get any network signal in Japan nor Vietnam.iPhone XR with physical SIM do get network signal on both Japan and Vietnam.Put the physical SIM into iPhone 12 Pro and 14 Pro MAX and both phones get network signal.So, is there something I need to do to get the eSIM lines to work internationally ?

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S
1 year ago
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