Topics started by magenta10611252

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M
magenta10611252First activity
asked in Account hub

Website Login --- Typically Broken, Why?

Google Chrome. Microsoft Edge.  For what seems like years now the ability to log into my business account is hit or miss. SO FRUSTRATING!  I love T-Mobile but this is ridiculous.For a while I could clear my cookies (which I shouldn’t have to do) to resolve the matter.Lately, I give my user, then my password. All seems well until the only thing that shows up on the next page is the footer. The address says it’s my Dashboard page. But nope! Reloading gives an error message. Back button occasionally opens my Dashboard page. But when it does take me to the Dashboard I click “Shop” and get “500 Internal Server Error”.  All I want to do is buy two phones without going to the store or spending forever talking to someone on the phone.Why is it so hard to get your website to work?Can we get John Legere back to drive home permanent fix?

20
T
1 year ago
M
magenta10611252First activity
asked in Android

S21 Ultra - Bricked with July 2023 update

July 15, 2023 the phone tried a couple of times to update the UI software. Each time the cycle got to the magenta T-Mobile splash screen and then when blank and inoperable. The phone is one--I can see it bluetooth linked to my car, pressing the power button numerous times in quick succession sounds the alarm, etc. but it will not accept screen inputs or show anything on the screen.

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M
9 months ago
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