Hi! I have bought a SIM kit online- prepaid plan (due to COVID I can't go to a store and buy it). I have called for activation at T-Mobile customer support but they are telling me the sim appears as RESERVED status and it doesn't work.I have waited the 2 hours and called again, got the same answer and they told me to call after 24h. They also said I might not be able to get a REFUND and the sim might not work even after the 24h. I don't really know what to do. The money means alot for me and I really need the SIM. I am desperate, someone please HELP!! 😥
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