While switching from Verizon to T-Mobile, it looks like they gave me the wrong plan. I was supposed to be on the 55 Magenta Max plan $90 and the rep signed us up for Magenta Max ($140). I called T-Mobile again and CC said they were changing it. It’s been two days and I’m still getting a PENDING RATE PLAN CHANGE message. I was able to get the insurance extra that they tried to tag me with for 90 days removed and it showed up within the hour, but rate plan still pending? I switched to save money as we are on a limited budget and elderly. Verizon was about the same as the MM. I was very happy to find the 55+MM. I just don’t understand why it’s taking so long to get a plan changed. Anyone know if this is normal? I’ve spoken to so many CC reps about this that or another little problems and am starting to get frustrated. Thanks for any info.
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