I am subscribed to the family plan my phone is an android, and I can't use the app because of that. I tried to use the website to refill my pre-paid account but still, I can't because they're two reasons first whenever I am trying to do something on the website it says invalid request. Second, when I am finished and I want to pay it freezes the screen on a white page. What should I do to refill the account if I am not being able to visit the actual T-Mobile store?
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.