I have been a T-Mobile customer for over 13 years and I am experiencing horrible issues with trying to port a number I own from a Verizon Fios Business account to T-Mobile. I have called Verizon multiple times and validated my account # is correct that was given to T-Mobile for the port. The reason given for the transfer failing has been communicated as incorrect account # via Verizon to T-Mobile. The T-Mobile representatives keep telling me the number is related with MCI. Do they have the wrong carrier identified when trying to do this port? It has been almost a month trying to get this number transferred. Looking for help as customer service, the transfer center and case work teams at T-Mobile have not been able to figure this out, very frustrating. Any help?
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.