First, had to call customer service to get the Gateway to connect to the WIFI. Then, paid my tech guy to come and get the laptop on it,..My older Brother printer, which had no problem with Cox until it would not go back online, was replaced today with a new WIFI enabled Epson. It will not connect to our network.Why?T-Mobile makes everything so hard. At 84, I am somewhat capable of handling some tech, but I am capable of following directions which are clearly written = the way to get on Apple TV and Netflix is not clear! =- and I am ready to go back to Cox for internet. AND get an antenna for the Smart TV’HELP
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