Need Help!Had a Gateway Wireless Router that wasn’t working so I called T-mobile and received a replacement. In the meantime the current Gateway started working. I was charged a non-return fee of $414.40 and paid. Then returned the replacement Gateway instead of the router on the return shipping label. I have called T-mobile multiple times and have over 5 Handset Order Research Requests and on multiple occasions have been told that they will refund, but has not happened. I am running out of options, does anyone have any advice to get my non-return fee refunded?
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