This occurred in Los Lunas, NM at the T-Mobile store. I was only given $80 for my trade in device. In the store I was told I would receive $800. I asked several times, the girl said yes it was $800. I received a text that said the estimate was $80 while in the store and I told her about it, she said that is just the estimate they have to put on the paper and not to worry I would get $800. I again asked her if she was sure about that. She said yes don’t worry. I then bought the phone and paid for it in full because I was assured several times that I would receive the $800 credit on my bill. They also forced me to send the phone in the mail and not through the store like I have in the past. I was lied to and mislead, I never would have bought the phone if I was only getting $80 for it. Apple would have given me $300. I have been a T-Mobile customer since 1998. Do they work on commission?
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.