I just want to vent my displeasure and annoyance with the new increase on the auto-pay. I’ve been a customer with sprint for 20 years, been using credit card to pay the monthly charges for many of those years. I think it’s total BS that you want to force people to switch payments and making people pay direct from their banks. Some of us pay on time every month using credit cards, to reap the benefits of earning reward points or cash back. If $10 a month extra, or $120 a year extra, is the cost of doing business on a credit card with you. Then we may be switching providers to another who doesn’t punish those who make payments using their credit cards. I’m sure I’m not the first or last person to bring this to your attention, and I hope you all realize that losing business to make an extra $10 punishing your customers for their payment methods is a really stupid move
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