On January 3rd, 2024 - Ronnie E completed a sale with me over the phone. Ronnie upgraded all my four lines and enticed me with a trade-in deal. She promised I would be getting $830 credit per phone with an eligible trade-in.I got 4 new iPhone devices - three of them iPhone 15 Pro Max and one of them as iPhone 15 Plus.T-Mobile asked me to send the 4 Samsung Galaxy phones to trade in, which I completed.I get $830 credit for only three phones, not the fourth one.While Ronnie E promised I would get credit for all four phones, Taylor E says that I will not - one of them was lying.I have lost close to $1,500 on this so far in addition to waste of hours of my precious time and forget being stressed out hearing these lying professionals.What is my way forward? As a victim, I am determined to make T-Mobile accountable. Is going to their legal department with my attorney the only way? Or is there any other quicker and easier way to resolve this situation?T-mobile WirelessLegal Department12920 S
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.