• I used to have a Pre-Pay plan and I could switch to another plan as needed. Evidently, that is no longer available. • Plans are confusing! Customer Service people use BS and double-speak. I can’t get a straight answer about getting a Pre-Pay or Pay-Go plan. US Mobile Plans are a RIPOFF! The US has some of the highest mobile costs in the world. In most countries, the cost of a cell is one-third (⅓) or less for the month. For example: 500MB in the UK costs about $ 8.80. The least expensive monthly charge is Austria @ $ 5.00.Furthermore, T-Mobile constantly changes the charges, adds on charges, etc. My Magenta plan used to be $ 50.00. Recently, T-Mobile started charging $ 70.00 without authorization or explanation. I use very little data and hardly ever make cell phone calls. $ 840.- per year is a LOT of money for virtually nothing! • There are always additional charges in the fine print. Simply OUTRAGEOUS!
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