Topics started by magenta5184262

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magenta5184262First activity
asked in Accounts & Services

Brand new iPhone 8 Plus stolen by UPS

on 06/03/2018 y bought a brand new IPhone 8 Plus RedTMobile send my a confirmación by email order number xxxxxxxxxabout 3 day later UPS send my a email with a tracking number with a estimate delivery time 06/07/2018 between 1 pm - 5pmon that day y was at home and the UPS driver show up at my door with a packet that was emptyI inmedelty refused the packet becaus it was empty .The Ups driver ask my if there was a  phone inside  because he found it strange that the box had no weight .I called t Mobile direct with the information that the Iphone was stolen by UPS.the packet was send back to t Mobile and received today at there warehouseNow my problem is that y have to wait until T Mobile investigations are finished where the iPhone is .why as UPS is to blame for the lost a my IPhone I haved two wait weeks until my money is back or the will ship a new IPhoneI am not happy with  the slow response with my caseT Mobile you can due better than this, why we a a customer have to wait so long unti

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