I have recently switched to Tmobile and found that my Voicemail was still being recorded after a missed call, but I couldn't access any of the voicemail messages. I just downloaded Visual Voicemail, and the app asked me to enter a new pin number after downloading. The app yielded a message stating that my pin could not be updated when I entered a number combination, and also provided a separate message stating that my phone number could not be used when I entered the last 4 digits of my number. The app provides instruction that the number #793# can be entered to return the pin to the last 4 digits of the user's phone number, but this is not possible as there is no means to enter the # character from the keyboard provided, and the # character cannot be pasted into the pin field. Please advise.
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