My grey gateway stuck on B12 and slow speeds, used to get B71 and all was well. What should I do ?
Best answer by henry51
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Thanks Henry51
I did do the reset and no luck, I have external antenna Waveform 2x2 on it. I tried moving the antenna and no luck, stuck on B12, I used to get B71 and it worked ok for me. Streaming now buffers so I might have to change provider. T Mobile has been great for the last two years, not sure what happened. Was thinking about taking the gateway closer to the tower and see if it will switch,I guess I should hook enternal antennas back up first. Getting 3 bars but it will not move off B12.
Morning Henry51
Did a little test today, rehooked up internal antennas on my trashcan and headed for the tower 2.5 miles away. With tower insight all I could get was B12 with 5 bars. Did a reboot and the same. Drove the block around the tower and did reboot every time I stopped and B12 is only connection I could get. Thinking T Mobile is only sending B12 from my tower for internet users, could this be? I did hook to different antenna numbers from the tower but only got B12. Should I contact T Mobile on my finding because maybe there is a problem. I used to always get 27215423 signal. Maybe they over sold my rural area.
Yeah, call TM...maybe the 5G bands are down for service.
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