My Gateway wi-fi shows itself as located in Orlando, FL. But I live In Louisiana. It has done this since we set it up last March. All devices using the home network (TV, IPhones, computers) also display this Orlando location whenever online. Orlando’s zip code is always pre-populated in online forms. Also, if I attempt a local call on my iPhone, I get an error message that I must dial the area code first! Because it thinks I’m calling from Florida to Louisiana!
I can’t get anyone with TMobile either thru Chat or email to address the issue, they ask if I have a screen capture of the problem, so no one has been able to fix it. Very frustrating. Any ideas?