I swapped my cable mode system for this gateway for better speed and it’s actually cheaper. but I’m having some issues and I wonder if it’s lack of functionality of the gateway:
- I have a DNS name so I can access my home systems while traveling. This doesn’t seem to work. I can do a nslookup of my domain name, but can’t connect to it or even ping it.
- I’m having ftp issues when trying to connect to external servers. Mainly times outs, but the speeds are all excellent.
- Due to #1 I can’t VPN into my home router and get onto my systems
I simply replaced the old cable modem with the gateway connecting my home router with all wifi configured into the LAN port. Internal network at home I have no issues as wifi didn’t change. It’s just external access seems not work.
I called support and ended educating them on DNS and VPN access. The person seems to thing I was traveling further than 12feet rom the modem when try to get external access?? They told me it’s not really a support ticket but a feature ticket and they would let engineering consider it.
This seems a bit odd that this gateway is not up to par with decade old cable modems. Either there is configuration settings in the gateway that I cant get to, or this is a cheap home internet box.
Any one else have these issues or know of work around?
