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Netflix no longer streaming

  • 7 December 2022
  • 78 replies
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78 replies

J

Howdy neighbor @iTinkeralot,  I’m in E TN as well and I have been having the same issues. It started 3 days ago with my Roku devices and my Samsung TV. I’m using the Sagemcon gateway with the latest firmware like the others. I have gotten nowhere with Netflix or T-Mobile on a resolve for this. The biggest part that sucks, is I just convinced the wife to kick Spectrum to the curb and go with this. They dont fix this, I maybe kicking T-Mobile to the curb after being with Sprint/Tmobile for over 20 yrs.

 

Another thing that’s interesting is that I cannot see this forum while I’m at home as well. I discovered that after I got to work and here I am seeing it. Starting to question some fishy stuff going on.

iTinkeralot
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That is curious. It may just be due to users with the apps on the smart TVs in part or just because that is what they tend to stream on. So far the problem does not seem to present itself here. I know my wife and daughter have been streaming downstairs either with the Fire Stick or with the Xbox to our TV which is not a “smart” TV. It may not be smart but it works. At any rate I have seen no issue streaming Netflix on my iPad Pro or my M1 MacBook Pro. I run the Netflix app on the iPad Pro but on my MacBook Pro I just open Safari and it pops right up. I just upgraded to the 14” M1 MacBook Pro via the black Friday sale at BestBuy. What a huge difference over my old 2014 MacBook Pro. 

So, it is curious and hard to say what causes that issue. I have had the Nokia gateway since January 2012 at the later part of the BETA period and it just continues to carry on. I am glad I don’t have the Arcadyan or Sagemcon as managing the gateway with the mobile app is a pain in the backside. The Nokia still allows the web GUI and it is by far a MUCH more friendly way to do it. More options with the Nokia gateway as well. I only run the T-Mobile gateway and have not added any mesh solution or extenders etc… The wireless on the Nokia gets the job done here over the upstairs in most places even from the basement window. There are a couple of near dead zones but not bad. Simpler and less expensive than going into all the extra when I don’t really need it.

T

I have the same issue for a few days now, I have TMHI,FireTV, Google TV and Apple devices all having the same issue.  I did some tests and noticed that my devices are doing a DNS lookup for occ-0-7094-90.1.nflxso.net which resolves to 208.54.15.202, 208.54.15.203, 208.54.15.204 and 208.54.15.205. The domain is owned by Netflix and the IPs 208.54.0.0/17 are owned by T-Mobile. I also did a packet capture on my firewall which is connected to the T-Mobile Home Gateway and I can see many connections attempts from my internal network to the T-Mobile IPs but noresponse from them. 

23:28:39.597816 IP 192.168.x.x.50974 > 208.54.15.202.443: Flags [S], seq 1696298149,win

23:28:40.604997 IP 192.168.x.x.50974 > 208.54.15.202.443: Flags [S], seq 1696298149,win

23:28:41.605026 IP 192.168.x.x.50974 > 208.54.15.202.443: Flags [S], seq 1696298149,win

23:28:42.606625 IP 192.168.x.x.50974 > 208.54.15.202.443: Flags [S], seq 1696298149,win 

If I run the same test using a different ISP, the T-Mobile IP 208.54.15.202 actually responds and completes a 3 way handshake connection.

23:28:07.301342 IP 192.168.x.x.50936 > 208.54.15.202.443: Flags [S], seq820598644,win

23:28:07.329634 IP 208.54.15.202.443 > 192.168.x.x.50936: Flags [S.], seq 2897770398,ack

23:28:07.331666 IP 192.168.x.x.50936 > 208.54.15.202.443: Flags [.], ack 1,win

23:28:07.350863 IP 192.168.x.x.50936 > 208.54.15.202.443: Flags [P.], seq 1:302,ack

So for some reason the T-Mobile IPs are dropping the Netflix stream requests that are coming from their TMHI gateways. 

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