Question

One Device Losing Internet Connection

  • 1 April 2023
  • 1 reply
  • 79 views

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My T-Mobile home internet is working great for all my devices except my cell phone, a Motorola Edge 2022 which has service through Verizon. It keeps telling me it is connected to the WiFi but has no internet access. As soon as I disconnect and reconnect I have my internet connection back, but this happens many times every day and has caused me to eat through a lot of cellular data (which I now have off). Any solutions to keep it connected?


1 reply

Userlevel 5
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@Aemm89 your problem seems to be with Verizon, not T-Mobile. Check the phone to see if you can turn off Wi-Fi calling. 

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