When i first signed up for TMHI, it was the best thing around. In the last couple of months, it ain’t worth having. It works awesome….when it works.
I still have the Nokia trashcan gateway, and suddenly they will start rebooting randomly. Not a hard reboot it seems, as the uptime in the GUI never resets. I call/chat with Tech support and they do a couple of tests and send me a replacement gateway. This is the 3rd one. Out of the box, this one is rebooting anywhere from 2-5 times every 5 minutes, to 5 times an hour, to not rebooting for an extended amount of time.
What is causing this? Is it firmware? Is it heat? I have a fan under it, and one on top in a push-pull config so I don’t suspect heat.
I do see the N71 band signal jumping all over the place. RSRP jumps from -50 to -88, to -94 to -104 then drops completely. B66 band stays pretty much where it always is, at -104.
I can see the tower across the field from my house, and my parents also have the Nokia Gateway and he randomly had trouble like mine. They sent him a new gateway and reset his signal and everything has been fine since. We also have an Arcadyan gateway at our church that never misses a beat.
I’m at my wits end with it. I work from home 90% of the time and I rely on this connection to keep me where I can work. Any suggestions?
Oh. I also want to add that my speeds have dropped from the low-mid 200s down and 50s up to low 40s down and less than 10 up.
